Need help with OctoVault, or a product or service from the Spydaz family of companies? We're here. Reach out using any of the methods below and a member of our team will get back to you.
The fastest way to reach us. Send us a description of what you need help with and we'll respond promptly.
support@spydaz.comPrefer to talk it through? Call us during business hours and you'll reach a real person who knows our systems.
(860) 292-0859For help with OctoVault backups, your account, billing, or device setup, sign in to your account dashboard or email support@spydaz.com. Include the app name and a short description of what you need — we aim to respond within one business day.
Lost your encryption or recovery key? OctoVault is zero-knowledge — we never hold a copy of your key, so we can't recover your data without it. Keep your offline recovery key somewhere safe.